Perpedex
Support

Alpha partner support

We provide hands-on integration, telemetry, and security coverage for desks participating in the Perpedex alpha.

Dedicated support

Alpha partners receive direct channels to protocol engineers, risk analysts, and integration specialists.

Email alpha@perpedex.com for onboarding or scheduling technical sessions.

Join the research community on Telegram after approval for weekly roundtables.

Security operations

Independent audits by Quantstamp and Trail of Bits are in progress. Formal verification reports will ship before guarded mainnet.

Bug bounty program in partnership with ImmuneFi offering rewards up to $1M.

Security desk: security@perpedex.com

Support SLA

Priority tickets receive acknowledgement within 2 hours during trading days. Issue escalation reaches core engineers instantly.

Office hours

Weekly live sessions for integration walkthroughs, API updates, and market structure discussions.

Developer resources

SDKs, schema definitions, and telemetry dashboards are available in our private GitHub organisation for approved partners.